Well to start the trip started fine and then when we finally get to sacramento ca the w...

GetHuman5443007's customer service issue with Greyhound from November 2020

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman5443007's own words
Well to start the trip started fine and then when we finally get to sacramento ca the women working there on nov,*,**** at *** pm was using cuss words then being rude to passengers for no reason. To top everything off your driver who was to take over for the line **** called in sick before his shift was to start and now we are sitting here for six hours to wait for a replacement this is unacceptable this is the last time I will use greyhound I want my money back and I will make sure to never recommend greyhound to anyone ever again. My phone number is ********** and I want to speak to the CEO of the company and my name is brittany

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Greyhound

Customer service issue
Reported by GetHuman5443007
Nov 8th, 2020 - 9 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 644 others
0 customers following this

Timeline

GetHuman5443007 started working on this issue
Nov 8th, 2020 3:43am