I missed my bus this morning **********. I was to be going from Sarasota Florida At...

GetHuman5405321's Change Booking issue with Greyhound from October 2020

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman5405321's own words
I missed my bus this morning **********. I was to be going from Sarasota Florida At *:** a.m. Going to wheeling West Virginia arrival time at *:** p.m. the following day . Which would be tomorrow as of now. After purchasing the ticket online I then needed to pick up my ticket at the greyhound station. I went there the following day before my departure . But unfortunately the greyhound station that I would Normally pick up my ticket from with close due To the pandemic. So I called The greyhound customer service. I was didn't told in order to get my ticket because that terminal was closed I would now have to travel ** miles Away from where I am at With less than ** hours before I was depart . Considering I had a lot of packing to do This was not a feasible option For me . Now I been through the issue before where I have missed my bus do circumstances and I was able to pay $** fee * days later and reinstate my ticket . That was only * months ago. Right now I am away from home. This was my return home.. So without this ticket I have no way home . Im praying someone can help me on my problem so that I can return home. Im needing to be on the bus tomorrow ********** from Sarasota,FL to Wheeling, WV. I will be watching for your reply on thus matter. Thank you very much. Sincerely Mrs. Keyser P.S. my Confirmation number is ********

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Greyhound

Change Booking issue
Reported by GetHuman5405321
Oct 26th, 2020 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 625 others
0 customers following this

Timeline

GetHuman5405321 started working on this issue
Oct 26th, 2020 7:55pm

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