A d death in the family need to reschedule for funeral and arrangements. The family nee...

GetHuman-camhen's Cancel or change booking issue with Greyhound from December 2019

Help with my Greyhound issue
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If you are having issues with refunding a purchase make through Greyhound, the best time is to call immediately. If you call within 24 hours of the booking you should be able to get a full refund.
The issue in GetHuman-camhen's own words
A d death in the family need to reschedule for funeral and arrangements. The family needs to get together and bury a loved one so I can't be the date I would like to change it.

GetHuman-camhen did not yet indicate what Greyhound should do to make this right.

How GetHuman-camhen fixed the problem

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Greyhound

Cancel or change booking issue
Reported by GetHuman-camhen
Dec 29th, 2019 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 695 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone

Timeline

GetHuman-camhen started working on this issue
Dec 29th, 2019 4:45am
GetHuman-camhen indicated the issue is not fixed yet.
Dec 31st, 2019 12:46pm
GetHuman-camhen indicated the issue is not fixed yet.
Dec 31st, 2019 7:12pm
GetHuman-camhen confirmed the issue is fixed. Hooray!
Jan 2nd, 2020 11:04pm