I scheduled a trip and called to get information. The lady gave me the run around for a...

GetHuman4074701's customer service issue with Greyhound from December 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman4074701's own words
I scheduled a trip and called to get information. The lady gave me the run around for a time on my bus. This action caused me to be late and miss my bus. I did not receive the service I needed and I also got very poor customer service from the supervisor and employees on the phone. I would like a full refund for my trip. Considering the fact I was not helped at all.
GetHuman4074701 did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman4074701
Dec 10th, 2019 - 4 mos ago
Not resolved
Seen by 1 customer so far
Similar issue to 724 others
0 customers following this
Timeline
GetHuman4074701 started working on this issue
Dec 10th, 2019 9:11pm