My bus(Vancouver to Seattle) was cancelled and I was never told, I found out an hour af...

GetHuman4109629's Complaint issue with Greyhound from December 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4109629's own words
My bus(Vancouver to Seattle) was cancelled and I was never told, I found out an hour after the bus was due to leave. I had to rent a car as I had to rush to catch a flight. The taxi to the car rental and the car rental combined cost me $***. That is $*** that I did not have to spend. I am now in a situation where I am struggling for money!!

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Greyhound

Complaint issue
Reported by GetHuman4109629
Dec 17th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 715 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone

Timeline

GetHuman4109629 started working on this issue
Dec 17th, 2019 10:45am
GetHuman4109629 indicated the issue is not fixed yet.
Dec 23rd, 2019 10:50am