I bought a greyhound ticket for a bus that never showed up. I deserve a refund.

GetHuman4036365's customer service issue with Greyhound from December 2019

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Before contacting them, items GetHuman4036365 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman4036365's own words
The problem: I bought a greyhound ticket for a bus that never showed up. I deserve a refund.
GetHuman4036365 did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman4036365
Dec 3rd, 2019 - 4 mos ago
Not resolved
Seen by 4 customers so far
Similar issue to 731 others
0 customers following this
Timeline
GetHuman4036365 started working on this issue
Dec 3rd, 2019 11:24pm