Gm I cam in yesterday at the Baltimore location Haines Street and someone took my bag i...

GetHuman4025432's customer service issue with Greyhound from December 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman4025432's own words
I am going on * hrs trying to get that location or any line to pick up without disconnecting me and sending me to a survey ... Gm I cam in yesterday at the Baltimore location Haines Street and someone took my bag instead of there’s. It was at buttom of bus where luggage kept.* I reported to customer desk and they took my name and Nr. * They also said continue calling back later yesterday and this morning.* No one answering and while on hold after ** mins * x it kicks you into a survey and disconnects * My name is Marcus Wiggins, I can be reached at this Nr ***-***-**** or a message can be left at ***-***-****.* While typing this after being on hold again you toll free number for assistance just disconnected me
My bags have my important things in it.
Get someone to call me with an update if my black bag was returned after being taken from bottom of bus where luggage is kept.
I have been tak*ng greyhound back and forth to New York for a year.
Have called can’t get through * hrs now, tried you* chat line * times person say hello how can they help then while I’m typing it disconnects
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Greyhound

Greyhound- Baltimore Haines street
Customer service issue
Reported by GetHuman4025432
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 707 others
0 customers following this

Timeline

GetHuman4025432 started working on this issue
Dec 2nd, 2019 3:51pm

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