I never received a baggage ticket on my duffle bag at my bus stop in Port Charlotte FL...

GetHuman-vieirali's customer service issue with Greyhound from November 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-vieirali's own words
I never received a baggage ticket on my duffle bag at my bus stop in Port Charlotte FL . I was told you can get one in Fort Launderdale the next stop. I was told the printer was down I was given a blank ticket to fill out and attach to my bag. Then I was told no you can't attach that to your bag. It was the wrong kind. I still have a picture of it. Then my bag was put into the bus underneath. In Orlando we switched buses to go to Jacksonville at that point my bag was not put under the new bus. In Jacksonville I was informed of that fact. My bus driver Jackie, assisted me in getting thru to a supervisor my bag would be on the next bus going to my destination of Providence, RI. That was * days ago! After giving them all the information they asked me for and giving me a claim number I have not heard a single word from Greyhound in regards to my lost bag. I have called multiple times and they have no idea what is going on! Every piece of clothing, medication and keys are in that bag! It has been a traumatizing experience in my life! What can I do? There is no official Greyhound Terminal in Providence where I live.

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Customer service issue
Reported by GetHuman-vieirali
Nov 10th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 3962 others
0 customers following this


GetHuman-vieirali started working on this issue
Nov 10th, 2019 3:19am

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