I did not use my return trip to Harrisburg, PA (confirmation number ********) on...

GetHuman3852245's customer service issue with Greyhound from October 2019

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Before contacting them, items GetHuman3852245 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman3852245's own words
I did not use my return trip to Harrisburg, PA (confirmation number ********) on ********. Instead, I purchased a new ticket for the same date not realizing that I might be eligible to change the time of my travel without penalty or additional charges. The confirmation number for my new ticket (which I used) for my return trip on ******** is ********. I was wondering if I may be eligible for any kind of a refund for the unused ride or even just a credit*discount for a future trip. This was my first time riding a bus and experiencing Greyhound and I was quite pleased overall.

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Greyhound

Customer service issue
Reported by GetHuman3852245
Oct 30th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 3929 others
0 customers following this

Timeline

GetHuman3852245 started working on this issue
Oct 30th, 2019 6:09am