I was at the Pittsburgh terminal on Sunday. I was originally scheduled. For a departure...

GetHuman-maximpr's customer service issue with Greyhound from October 2019

Help with my Greyhound issue
The issue in GetHuman-maximpr's own words
I was at the Pittsburgh terminal on Sunday. I was originally scheduled. For a departure on Saturday. For the **.** for New York to Detroit. The bus was cancelled due to driver hour violations. Greyhound rescheduled me through Canada. Which was foolish because I don't have a passport. So I got on the *.**am through Pittsburgh**When I arrived in Pittsburgh at **.**lpm I thought it would be no problem to change my ticket. Instead I got greeted by * very rude idiots. Mr Maurice and Mr Webb. Who exerted absolute unproffesionalism. They indicated nothing was available to Detroit that day. Not until *.**am the next day. I did my research. At *.**pm there was scheduled **** arriving at Columbus oh at *.**. And connecting to schedule **** leaving columbus at **.**pm.**Those * schedules were clearly available. Then there was schedule **** leaving Pittsburgh *.**pm connecting through Erie pa. To schedule **** Erie to Cleveland. Which I paid **.** for. **When I arrived in Cleveland the young lady exchanged my original new York to Cleveland ticket. She was way more knowledgeable then both Mr Maurice And Mr Webb. Who both were arrogant ignorant fools . Who didn't know how to create a routing through the system. And yet they are supervisors in pittsburgh. Then you have Mr Webb who thinks he is God's gift to America. Another ignorant African fool. I am very appalled and perplexed to see * black men behave so ignorant and foolish. I want more compensation then the **.** greyhound has issued me. **I want my **.** back plus at least ***.** in ride credit. I will take this to Dallas Texas. If I have to go there myself.**Sincerely u**Curtis Davis**Your professional Corporate Travel Agent

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Greyhound

Customer service issue
Reported by GetHuman-maximpr
Oct 30th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 3930 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone

Timeline

GetHuman-maximpr started working on this issue
Oct 30th, 2019 2:23pm
GetHuman-maximpr confirmed the issue is fixed. Hooray!
Oct 31st, 2019 3:34pm
GetHuman-maximpr shared this issue with others over email
Oct 31st, 2019 9:38pm