I was very disappointed in my experience with Greyhound. The bus was an hour and a half...

GetHuman3025590's customer service issue with Greyhound from June 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman3025590's own words
I was very disappointed in my experience with Greyhound. The bus was an hour and a half late and two hours into the trip, we broke down on the side of the road. This issue added another two hours to our trip. The bus driver did not explain the situation until at least ** minutes after the breakdown and passengers were getting very irritated. I would like a full refund for my two tickets ($**.** total).
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Customer service issue
Reported by GetHuman3025590
Jun 3rd, 2019 - 4 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 4 customers so far
Similar issue to 3310 others
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GetHuman3025590 started working on this issue
Jun 3rd 4:47pm