I purchased a round trip ticket for Wilmington,DE leaving Norfolk,VA. My e-ticket was...

GetHuman-ericbrac's customer service issue with Greyhound from March 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
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The issue in GetHuman-ericbrac's own words
I purchased a round trip ticket for Wilmington,DE leaving Norfolk,VA. My e-ticket was $**.**. I arrived to leave at *:** pm and the bus didn't leave til *:** pm. We had two more delays during the trip that totaled an hour. When I got to my dedtination I missed my ride because she had to go to work because I was * hours late arriving so I had to catch an Uber from Wilmington to Middle town which cost me $**. This was very unprofessional and I would like a refund of my money. I support greyhound and I will continue to use greyhound for my travels if you all do the right thing. Thank you.
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Greyhound

Customer service issue
Reported by GetHuman-ericbrac
Mar 12th, 2019 - 5 mons ago
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Seen by 2 customers so far
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GetHuman-ericbrac started working on this issue
Mar 12th 7:27pm