I purchased a round trip ticket for Wilmington,DE leaving Norfolk,VA. My e-ticket was...

GetHuman-ericbrac's customer service issue with Greyhound from March 2019

2861 similar
0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman-ericbrac to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ericbrac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ericbrac may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-ericbrac's own words
I purchased a round trip ticket for Wilmington,DE leaving Norfolk,VA. My e-ticket was $**.**. I arrived to leave at *:** pm and the bus didn't leave til *:** pm. We had two more delays during the trip that totaled an hour. When I got to my dedtination I missed my ride because she had to go to work because I was * hours late arriving so I had to catch an Uber from Wilmington to Middle town which cost me $**. This was very unprofessional and I would like a refund of my money. I support greyhound and I will continue to use greyhound for my travels if you all do the right thing. Thank you.
GetHuman-ericbrac did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-ericbrac fixed the problem
We are waiting for GetHuman-ericbrac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ericbrac fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ericbrac
Mar 12th, 2019 - 5 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 2 customers so far
Similar issue to 2861 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ericbrac started working on this issue
Mar 12th 7:27pm