I purchased my ticket in Johnson city Tennessee to leave Saturday feburary **th at...

GetHuman2229026's customer service issue with Greyhound from February 2019

2723 similar
0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman2229026 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2229026's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2229026 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman2229026's own words
I purchased my ticket in Johnson city Tennessee to leave Saturday feburary **th at *:** p.m. I arrived at the bus station at *p.m. to be safe. Waited an hour just to find out the bus was not coming. Only thing the could do was offer me another ticket for *:**a.m on Sunday feburary **th. That bus didnt show up until noon. Now I'm in Roanoke Virginia. Once again there is no bus driver. No one here knows what's going on. I'm supposed to be at work Monday morning and now I'm being told I might not be in Schenectady until Monday evening. This Is completely unacceptable. Not only did I spend $*** plus on tickets but I also lose out on a days pay and have to answer to my boss. I believe a refund is in order for this massive inconvenience.
GetHuman2229026 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman2229026 fixed the problem
We are waiting for GetHuman2229026 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2229026 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2229026
Feb 17th, 2019 - 9 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 2 customers so far
Similar issue to 2723 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2229026 started working on this issue
Feb 17th 9:27pm