I purchased my ticket in Johnson city Tennessee to leave Saturday feburary **th at...

GetHuman2229026's customer service issue with Greyhound from February 2019

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The issue in GetHuman2229026's own words
I purchased my ticket in Johnson city Tennessee to leave Saturday feburary **th at *:** p.m. I arrived at the bus station at *p.m. to be safe. Waited an hour just to find out the bus was not coming. Only thing the could do was offer me another ticket for *:**a.m on Sunday feburary **th. That bus didnt show up until noon. Now I'm in Roanoke Virginia. Once again there is no bus driver. No one here knows what's going on. I'm supposed to be at work Monday morning and now I'm being told I might not be in Schenectady until Monday evening. This Is completely unacceptable. Not only did I spend $*** plus on tickets but I also lose out on a days pay and have to answer to my boss. I believe a refund is in order for this massive inconvenience.
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Greyhound

Customer service issue
Reported by GetHuman2229026
Feb 17th, 2019 - 9 mons ago
I have an issue with Greyhound too
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Seen by 2 customers so far
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Timeline
GetHuman2229026 started working on this issue
Feb 17th 9:27pm