Confirmation * *********On ** Feb , I and my family would be traveling from Oakland CA...

GetHuman2228067's customer service issue with Greyhound from February 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
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If you are having issues with refunding a purchase make through Greyhound, the best time is to call immediately. If you call within 24 hours of the booking you should be able to get a full refund.
The issue in GetHuman2228067's own words
Confirmation * *********On ** Feb , I and my family would be traveling from Oakland CA to Reno Amtrek and return on ** Feb.**I would be traveling with * infant and * senior Citizens.**Considering weather condition and heavy snowfall. We have decided to cancel our trip as we wanted to be in a safer side.**Request you to provide full refund.**please feel free to call me if you have any questions.*Thanks*Sameer Mehta*India**** **** ** ** **
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Greyhound

Customer service issue
Reported by GetHuman2228067
Feb 17th, 2019 - 8 mons ago
I have an issue with Greyhound too
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Seen by 3 customers so far
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Timeline
GetHuman2228067 started working on this issue
Feb 17th 6:22pm