Greyhound cancelled a bus pickup in my town today (**-**-**), stranding a VETERAN, ELDE...

GetHuman1934706's customer service issue with Greyhound from January 2019

2516 similar
0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman1934706 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1934706's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1934706 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1934706's own words
Greyhound cancelled a bus pickup in my town today (**-**-**), stranding a VETERAN, ELDERLY man, with NO phone call to him!! This is unacceptable. When we contacted customer service, we were told that he will ONLY get a credit for another day? I understand that weather delays happen, but please tell me why NO ONE called him to let him know! This man served our country in Vietnam. I am a General Manager of the hotel he was staying at, and it was me who made the reservation. When I tried to speak to someone on the phone, I was disrespected and hung up on!! I'm ready to take this all the way to the Corporate office!! Someone needs to get back to me regarding this!! I plan on moving forward if I have no response directly from Greyhound.
GetHuman1934706 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman1934706 fixed the problem
We are waiting for GetHuman1934706 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1934706 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1934706
Jan 10th, 2019 - 9 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 12 customers so far
Similar issue to 2516 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1934706 started working on this issue
Jan 10th 3:17am