Reference Case incident *: ****** *I spoke to an individual named Irish in customer se...

GetHuman-lifeback's customer service issue with Greyhound from January 2019

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The issue in GetHuman-lifeback's own words
Reference Case incident *: ****** *I spoke to an individual named Irish in customer service. This is a follow-up regarding the unprofessional conduct of one of your bus drivers that happened at reboarding time in Springfield, Missouri around **:** (**:** PM). As a primary care physician I cannot dismiss the disturbing abnormal psychology (narcissism) the driver exhibited regarding boarding*reboarding procedures both towards myself (in St Louis) and even more so in Springfield, MO (resulted in a fellow-traveler named Eli being left behind there for not producing his boarding pass the person at that station counter already took from him). I will within my ability not let this incident pass until I have been assured this driver’s psychological profile has been professionally evaluated and he has been given additional training regarding Greyhound’s policies and procedures with boarding*reboarding. I do not wish to read about a similar incident resulting in a full-blown riot in a large city in the future ( it certainly could have escalated into something ugly).
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Greyhound

Customer service issue
Reported by GetHuman-lifeback
Jan 6th, 2019 - a mon ago
I have an issue with Greyhound too
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Seen by 4 customers so far
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GetHuman-lifeback started working on this issue
Jan 6th 6:52pm