Reference Case incident *: ****** *I spoke to an individual named Irish in customer se...
GetHuman-lifeback's customer service issue with Greyhound from January 2019
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman-lifeback to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-lifeback's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lifeback may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-lifeback's own words
Reference Case incident *: ****** *I spoke to an individual named Irish in customer service. This is a follow-up regarding the unprofessional conduct of one of your bus drivers that happened at reboarding time in Springfield, Missouri around **:** (**:** PM). As a primary care physician I cannot dismiss the disturbing abnormal psychology (narcissism) the driver exhibited regarding boarding*reboarding procedures both towards myself (in St Louis) and even more so in Springfield, MO (resulted in a fellow-traveler named Eli being left behind there for not producing his boarding pass the person at that station counter already took from him). I will within my ability not let this incident pass until I have been assured this driver’s psychological profile has been professionally evaluated and he has been given additional training regarding Greyhound’s policies and procedures with boarding*reboarding. I do not wish to read about a similar incident resulting in a full-blown riot in a large city in the future ( it certainly could have escalated into something ugly).
GetHuman-lifeback did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-lifeback fixed the problem
We are waiting for GetHuman-lifeback to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.