Had a trip with greyhound last week from Dallas to San Antonio and not only did our bus...

GetHuman1696501's customer service issue with Greyhound from December 2018

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1696501's own words
Had a trip with greyhound last week from Dallas to San Antonio and not only did our bus break down, everything they said they were going to do to fix it and*or try getting to our destination did NOT happen. I had to pay $** to request a Lyft to pick me up off of the highway to drive me the rest of the way. I wasn’t impatient at first but after * hours of waiting. I want a refund for my bus ticket and a refund for my Lyft to get there. I’ve been out of the country for family reasons and haven’t been able to write customer service yet. **My information *Christal Martinez *(***) ***-*****Greyhound booking confirmation number: ********
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Greyhound

Customer service issue
Reported by GetHuman1696501
Dec 5th, 2018 - a mon ago
I have an issue with Greyhound too
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Seen by 5 customers so far
Similar issue to 2294 others
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Timeline
GetHuman1696501 started working on this issue
Dec 5th, 2018 6:16pm