On October *th, I had a bus ticket leaving from Colorado Springs Colorado going to El P...

GetHuman-shawnsto's customer service issue with Greyhound from November 2018

2138 similar
0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman-shawnsto to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-shawnsto's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-shawnsto's own words
On October *th, I had a bus ticket leaving from Colorado Springs Colorado going to El Paso. And the bus broke down in the middle of no where in new Mexico. I was stranded for * hours in the middle of the night and ended up being stuck in new Mexico for hours and was late to El Paso for a job interview I had I talked with the manager in Albuquerque and she said that'd she'd give me a refund. I checked my bank statements never received a refund. I use the greyhound bus alot atleast once every two months and I'm dissapointed all I wanted was my refund It took me ** hours to get to El Paso and I didn't buy a ticket to be stuck around that long and be lied to about my refund
GetHuman-shawnsto did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-shawnsto fixed the problem
We are waiting for GetHuman-shawnsto to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Greyhound email you?
This email address isn't valid
Follow this issue
See how GetHuman-shawnsto fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shawnsto
Nov 2nd, 2018 - a mon ago
I have an issue with Greyhound too
Not resolved
Seen by 2 customers so far
Similar issue to 2138 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone
GetHuman-shawnsto started working on this issue
Nov 2nd 6:37pm