On October *th, I had a bus ticket leaving from Colorado Springs Colorado going to El P...

GetHuman-shawnsto's customer service issue with Greyhound from November 2018

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The issue in GetHuman-shawnsto's own words
On October *th, I had a bus ticket leaving from Colorado Springs Colorado going to El Paso. And the bus broke down in the middle of no where in new Mexico. I was stranded for * hours in the middle of the night and ended up being stuck in new Mexico for hours and was late to El Paso for a job interview I had I talked with the manager in Albuquerque and she said that'd she'd give me a refund. I checked my bank statements never received a refund. I use the greyhound bus alot atleast once every two months and I'm dissapointed all I wanted was my refund It took me ** hours to get to El Paso and I didn't buy a ticket to be stuck around that long and be lied to about my refund
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Greyhound

Customer service issue
Reported by GetHuman-shawnsto
Nov 2nd, 2018 - a mon ago
I have an issue with Greyhound too
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Seen by 2 customers so far
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-shawnsto started working on this issue
Nov 2nd 6:37pm