I am Apostle Dr. Joe Kanya, Ph. D. ** years old from Kenya. While travelling on ticket...

GetHuman-joekanya's customer service issue with Greyhound from October 2018

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The issue in GetHuman-joekanya's own words
I am Apostle Dr. Joe Kanya, Ph. D. ** years old from Kenya. While travelling on ticket confirmation number ******** from Newark to Panama City, I was forcefully thrown out of Greyhound terminal at Tallahassee between *am and *am on Sunday October ** with the help of police on pretext that I did not have a valid ticket since Panama City Terminal had been destroyed arguing that I should buy a new ticket to preferred destination Fort Walton Bay. The help line informed me that I should get help from Terminal but i run out of coins before completing discussions. The Terminal refused to give me coin change.*Having travelled extensively with Greyhound for ** years this was a shock to me and as a senior clergy.*if no acceptable apology and compensation is provided I intend to escalate matter to mitigate.
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Greyhound

Customer service issue
Reported by GetHuman-joekanya
Oct 18th, 2018 - a mon ago
I have an issue with Greyhound too
Fixed
Seen by 3 customers so far
Similar issue to 2072 others
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-joekanya started working on this issue
Oct 18th 8:30pm
GetHuman-joekanya shared this issue with friends on Facebook
Oct 18th 8:31pm
GetHuman-joekanya indicated the issue is not fixed yet.
Oct 19th 10:23pm