ordered a ticket online, but it wasn't going thru after trying many times. called and o...

GetHuman1370173's customer service issue with Greyhound from October 2018

2065 similar
0 following
Help with my Greyhound issue
First: share to improve GetHuman1370173's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1370173 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1370173 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1370173's own words
ordered a ticket online, but it wasn't going thru after trying many times. called and ordered the ticket over the phone for my son as he wasn't able to because he was in school. the rep said NOT EXTRA charges will be added as it wasn't my fault that the system wasn't working. get a Bill the next day on my credit card with a whole lot of charges, stayed on the phone for over an hour spoke to ** people and supervisors and NO ONE was able to help remove the xtra fees. absolutely absurd to say the least. calling the headquarters as this is just crazy.
GetHuman1370173 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman1370173 fixed the problem
We are waiting for GetHuman1370173 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Greyhound email you?
This email address isn't valid
Follow this issue
See how GetHuman1370173 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1370173
Oct 18th, 2018 - 3 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 2 customers so far
Similar issue to 2065 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1370173 started working on this issue
Oct 18th, 2018 4:26pm