I am heading to Minneapolis Minnesota on your Greyhound and we are stranded on the sid...

GetHuman1370056's customer service issue with Greyhound from October 2018

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The issue in GetHuman1370056's own words
I am heading to Minneapolis Minnesota on your Greyhound and we are stranded on the side of the highway because difficulties with the bus. We were told that another bus is coming but it is two hours away coming from Chicago . I am in a wedding today and I’m going to be late or not able to attend because of something that should have been checked before the bus left. I feel like we should get reimbursed or accommodated for this. My number is ***-***-**** email S*****@***.com
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Greyhound

Customer service issue
Reported by GetHuman1370056
Oct 18th, 2018 - a mon ago
I have an issue with Greyhound too
Fixed
Seen by 5 customers so far
Similar issue to 2064 others
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman1370056 started working on this issue
Oct 18th 4:19pm
GetHuman1370056 confirmed the issue is fixed. Hooray!
Oct 19th 4:37pm