I want a refund, not solely for the two hour delay, but for the fact that Greyhound is...

GetHuman-pearlavi's customer service issue with Greyhound from October 2018

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-pearlavi's own words
I want a refund, not solely for the two hour delay, but for the fact that Greyhound is a business with no sort of structure. I tracked the bus on the greyhound website and it got to the station at *:** and it stated it was leaving at **:**. I left my house at *:** and got there at *:**. It left at *:**. That’s completely unacceptable and I want my money back.
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Greyhound

Customer service issue
Reported by GetHuman-pearlavi
Oct 16th, 2018 - a yr ago
I have an issue with Greyhound too
Not resolved
Seen by 4 customers so far
Similar issue to 2054 others
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Timeline
GetHuman-pearlavi started working on this issue
Oct 16th, 2018 3:34am