We lost our house keys in Birmingham Alabama and Thay was turned in to counter. Now aft...

GetHuman-darlaine's customer service issue with Greyhound from October 2018

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The issue in GetHuman-darlaine's own words
We lost our house keys in Birmingham Alabama and Thay was turned in to counter. Now after our bus was canceled and we couldn’t get in our home last night I came to clam my keys and the manager here said he don’t have them today but he did yesterday and he refuses to look for them and he said he was the last * to possess my keys to my home and now he said he don’t have them at the counter. I ask for his boss and he said he is his boss and nobody is over him and he is very rude and not helping with cancelation or my keys and it cost ** bucks to stay in motel last nite because he refuse to help locate keys that was turned in to him and he admits to reviving them but misplacing them now.
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Greyhound

Customer service issue
Reported by GetHuman-darlaine
Oct 11th, 2018 - a mon ago
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GetHuman-darlaine started working on this issue
Oct 11th 9:30pm