Please fix the Greyhound Bus schedule as has always goes directly to Tropicana Casino i...

GetHuman1202922's customer service issue with Greyhound from September 2018

Help with my Greyhound issue
The issue in GetHuman1202922's own words
Please fix the Greyhound Bus schedule as has always goes directly to Tropicana Casino in Atlantic City, NJ. Now it goes to Philadelphia about *** miles out of the way Thus taking * *** hrs to reach AC?? Please respond. & make the change back to go directly to AC
GetHuman1202922 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman1202922 fixed the problem
Please fix the schedule to reflex that the Greyhound Bus schedule that has changed to go to Philadelphia, Pa instead of going as for the last ** years or more directly to Tropicana Casino, and others in Atlantic City, N J, back to go directly from Wash,, DC, Union Station to Atlantic City, NJ. Going to Philadelphia is about *** miles out of the way and about * *** hrs to finally get to Tropicana Casino, in Atlantic City, N J. Also, correct the lateness of schedule, ie, buses not leaving or arriving on time. In August, i witnessed a bus load going to Phila and AC lined up out of the ticket office door to get their money back because they were told that the bus had been canceled when the bus did actually come but * hrs later. I have written three (* times) to the Dallas, TX customer Service Office, no reply.
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Greyhound

Customer service issue
Reported by GetHuman1202922
Sep 25th, 2018 - 2 mons ago
I have an issue with Greyhound too
Fixed
GetHuman1202922 shared how to fix
Seen by 3 customers so far
Similar issue to 1805 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman1202922 started working on this issue
Sep 25th 7:23pm
GetHuman1202922 confirmed the issue is fixed. Hooray!
Sep 27th 6:00pm