my name is Jacqueline Roache and this about my son name Malik Mais who took a grayhound...

GetHuman1311225's customer service issue with Greyhound from October 2018

Help with my Greyhound issue
The issue in GetHuman1311225's own words
my name is Jacqueline Roache and this about my son name Malik Mais who took a grayhound out of Berea Kentucky. He was told to get on the wrong bus by the people that work for grayhound. He was left at *am by the bus in a town call larmar mailhaw in pennsyvania. I had to pay a friend to drive *hours there and back to get him home which cost me ***. Now that I got him home he don't have none of his luggage my son don't even have no change of clothes. I call so many people but all I got was a run around with no help and waiting on the phone four hours hoping that somebody can give me some kind of answer about my son clothes. I want my money back *** I pay for a ticket that he did not use and I want my son luggage's return to him soon as possible. can you please call me at **********. he left Berea Kentucky ********* at * or *pm he was left at ********* at *am in larmar mialhaw four over ** hours he made it home. CUSTOMER SERVICE IS VERY BAD.

GetHuman1311225 did not yet indicate what Greyhound should do to make this right.

How GetHuman1311225 fixed the problem
Did not fix **** nobody never call me l****************
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Customer service issue
Reported by GetHuman1311225
Oct 10th, 2018 - 2 years ago
GetHuman1311225 shared how to fix
Seen by 7 customers so far
Similar issue to 1985 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone


GetHuman1311225 started working on this issue
Oct 10th, 2018 8:24pm
GetHuman1311225 shared this issue with friends on Facebook
Oct 10th, 2018 8:25pm
GetHuman1311225 confirmed the issue is fixed. Hooray!
Oct 12th, 2018 9:31pm
GetHuman1311225 confirmed the issue is fixed. Hooray!
Nov 1st, 2018 10:49am

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