Scheduled to depart Jackson, Mississippi at **:**pm on sep **, ****. We have not depar...

GetHuman1157359's customer service issue with Greyhound from September 2018

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The issue in GetHuman1157359's own words
Scheduled to depart Jackson, Mississippi at **:**pm on sep **, ****. We have not departed yet (*:** pm), we were told the bus had transmission problems enroute from Shreveport, La before arriving in Jackson. My bus destination is Atlanta, Ga scheduled for arrival at *:**pm. They tried to give us a bus with no air conditioning. The bus driver declined to drive because of safety. The the today is *** Degrees F. I am a cancer patient, Army military retiree (Officer), Transportation Corps. I have blood work in the Atlanta VA , tomorrow. This is my first Greyhound trip, there are about ** of us. They are saying if they can’t fix the bus we will have to wait until tomorrow. I am very disappointed with the service. I have always thought Greyhound was better. The bus with the broken air conditioner was out of service * days ago when it arrived in Jackson. Some of the passengers rode from Birmingham on s hot bus Friday Sep **, ****. The bus arriving at *pm is expected to be full. Need a bus soon. Delmershae Deans-Irving , Major, U S Army Transportation Corps.

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Greyhound

Customer service issue
Reported by GetHuman1157359
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1745 others
0 customers following this

Timeline

GetHuman1157359 started working on this issue
Sep 17th, 2018 9:41pm