Scheduled to depart Jackson, Mississippi at **:**pm on sep **, ****. We have not depar...

GetHuman1157359's customer service issue with Greyhound from September 2018

3 views | 1745 similar | 0 following
Help with my Greyhound issue
First: share to improve GetHuman1157359's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1157359 to get a Greyhound rep on the line!
Always use the GetHuman Phone to call Greyhound. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1157359 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1157359's own words
Scheduled to depart Jackson, Mississippi at **:**pm on sep **, ****. We have not departed yet (*:** pm), we were told the bus had transmission problems enroute from Shreveport, La before arriving in Jackson. My bus destination is Atlanta, Ga scheduled for arrival at *:**pm. They tried to give us a bus with no air conditioning. The bus driver declined to drive because of safety. The the today is *** Degrees F. I am a cancer patient, Army military retiree (Officer), Transportation Corps. I have blood work in the Atlanta VA , tomorrow. This is my first Greyhound trip, there are about ** of us. They are saying if they can’t fix the bus we will have to wait until tomorrow. I am very disappointed with the service. I have always thought Greyhound was better. The bus with the broken air conditioner was out of service * days ago when it arrived in Jackson. Some of the passengers rode from Birmingham on s hot bus Friday Sep **, ****. The bus arriving at *pm is expected to be full. Need a bus soon. Delmershae Deans-Irving , Major, U S Army Transportation Corps.

GetHuman1157359 did not yet indicate what Greyhound should do to make this right.

How GetHuman1157359 fixed the problem

We are waiting for GetHuman1157359 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.
What Is the Baggage Allowance for Greyhound?What Do I Do If Greyhound Lost My Luggage?
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1157359 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1157359
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1745 others
0 customers following this


GetHuman1157359 started working on this issue
Sep 17th, 2018 9:41pm