On ******* I had * round trip tickets (Bus *****conf*********) Atlanta to New Orleans a...
GetHuman1150676's customer service issue with Greyhound from September 2018
7 views | 1730 similar | 0 following
Help with my Greyhound issue
First: share to improve GetHuman1150676's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1150676 to get a Greyhound rep on the line!
Always use the GetHuman Phone to call Greyhound. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1150676's own words
On ******* I had * round trip tickets (Bus *****conf*********) Atlanta to New Orleans and back to catch a *:** cruise on *******. We were suppose to leave Ga at **:** and arrive in La at *:**. We were told the bus was being serviced, then at *:** the supervisor told us in fact the driver called our and they were waiting in a replacement driver and it was looking like we would leave at *am. At *:**am when we all checked in again the new supervisor said our would be around *am before the bus is here. So my boyfriend and I had to leave and drive to new Orleans because at this point we would risk missing our cruise. Now customer service is telling me we will only get refunded * way which is unacceptable. We were forced to drive so how are we to use the tickets back to Atlanta. We should be refunded birth ways. This was my *st experience on greyhound and not a good one at all. I need whoever in corporate to approve a full refund ($***). This delay costed me $***...gas, parking at the pier for * days. Not to mention we had to drive with no sleep because we sat in the terminal from **pm to ***am waiting. **Thank you, *Tamira Mann
GetHuman1150676 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman1150676 fixed the problem
We are waiting for GetHuman1150676 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.