I was on a bus from Peterborough, ON, to Windsor, ON, July *, ****.*I lost a stainless...

GetHuman1142169's customer service issue with Greyhound from September 2018

Help with my Greyhound issue
The issue in GetHuman1142169's own words
I was on a bus from Peterborough, ON, to Windsor, ON, July *, ****.*I lost a stainless steel water bottle with a colorful carrier when we had to change the bus in London, ON, for reasons I was not sure. *I thought I got everything but realized when the bus was on the road, I didn't get the water bottle. *I told the driver in Windsor and he said he would check when he went back. He didn't contact me. Either it wasn't there or he forgot. He said he would send it to Detroitif he found it.*I called the London office a number of times and got not answer and they did not return my call. *Solution request: I would like someone to see if it is lost and found either in London or Detroit, by chance. If it is found, and you could send a contact number, I would arrange to pick it up.*Thank you.

GetHuman1142169 did not yet indicate what Greyhound should do to make this right.

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Greyhound

Customer service issue
Reported by GetHuman1142169
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1707 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone

Timeline

GetHuman1142169 started working on this issue
Sep 14th, 2018 1:31pm
GetHuman1142169 shared this issue with friends on Facebook
Sep 14th, 2018 1:35pm
GetHuman1142169 confirmed the issue is fixed. Hooray!
Sep 14th, 2018 1:36pm
GetHuman1142169 indicated the issue is not fixed yet.
Sep 15th, 2018 6:39pm
GetHuman1142169 indicated the issue is not fixed yet.
Sep 15th, 2018 7:40pm