way bill*********-*** pieces of luggage was shipped from Montreal. One arrived on time...

GetHuman1042906's customer service issue with Greyhound from August 2018

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Before contacting them, items GetHuman1042906 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1042906's own words
way bill*********-*** pieces of luggage was shipped from Montreal. One arrived on time , one was found Aug ** the last is still missing Aqua green Pullman luggage containing winter clothing , * winter jackets and a hand crafted quilt. My son has reached out numerous times to resolve this issue with little luck. ***-***-**** ext *** is the contact number he was given. The correct forms will be filled out to start a claim. I believe that the item was stolen or mishandled while in greyhound possession. Very little help in locating this has been offered. The quilt alone is valued at $***. Right from the time of shipping your agent was not helpful in making this an easy procedure. Please contact me as soon as possible
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Greyhound

Customer service issue
Reported by GetHuman1042906
Aug 27th, 2018 - 4 mons ago
I have an issue with Greyhound too
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Seen by 6 customers so far
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Timeline
GetHuman1042906 started working on this issue
Aug 27th 6:41pm
GetHuman1042906 shared this issue with friends on Facebook
Aug 27th 6:43pm
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Aug 27th 6:45pm