My ticket is wrong, I can’t leave on the date specified on the ticket, and I tried to f...

GetHuman-heshoizb's customer service issue with Greyhound from August 2018

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The issue in GetHuman-heshoizb's own words
My ticket is wrong, I can’t leave on the date specified on the ticket, and I tried to fix the error before the ticket was purchased but was too late. I’m a constant rider with Greyhound and I need to get this fixed. I purchased this ticket with the last money I had so that I can attend my brothers funeral and I need to have this situation fixed. I just need to have my date moved to the next day. Please help me, PLEASE
GetHuman-heshoizb did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman-heshoizb
Aug 27th, 2018 - 4 mons ago
I have an issue with Greyhound too
Fixed
Seen by 5 customers so far
Similar issue to 1500 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-heshoizb started working on this issue
Aug 27th 3:02pm
GetHuman-heshoizb indicated the issue is not fixed yet.
Aug 27th 9:53pm