I purchased two bus tickets from Lynchburg Virginia to Louisville Kentucky for...

GetHuman-mindilee's customer service issue with Greyhound from August 2018

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The issue in GetHuman-mindilee's own words
I purchased two bus tickets from Lynchburg Virginia to Louisville Kentucky for *********. The driver had come from Roanoke . She was so intoxicated that they had to replace her in Knoxville and we were much behind schedule. There were several on the bus who for their safety refused to ride with her and got off before we left Lynchburg . Our lives were in jeopardy and we expect a full refund and an explanation for how this plans to be addressed with Dept of transportation . Our tickets were Edward koch and sky shipman. We have the reference number ********.
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Customer service issue
Reported by GetHuman-mindilee
Aug 27th, 2018 - 4 mons ago
I have an issue with Greyhound too
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Seen by 6 customers so far
Similar issue to 1497 others
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GetHuman-mindilee started working on this issue
Aug 27th 4:58am