I purchased two bus tickets from Lynchburg Virginia to Louisville Kentucky for...
GetHuman-mindilee's customer service issue with Greyhound from August 2018
Help with my Greyhound issue
First: share to improve GetHuman-mindilee's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mindilee to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mindilee may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-mindilee's own words
I purchased two bus tickets from Lynchburg Virginia to Louisville Kentucky for *********. The driver had come from Roanoke . She was so intoxicated that they had to replace her in Knoxville and we were much behind schedule. There were several on the bus who for their safety refused to ride with her and got off before we left Lynchburg . Our lives were in jeopardy and we expect a full refund and an explanation for how this plans to be addressed with Dept of transportation . Our tickets were Edward koch and sky shipman. We have the reference number ********.
GetHuman-mindilee did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-mindilee fixed the problem
We are waiting for GetHuman-mindilee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.