I left Sandusky on August * to go to Tulsa my con*********** my name is Paige Burke. I...

GetHuman1035999's customer service issue with Greyhound from August 2018

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The issue in GetHuman1035999's own words
I left Sandusky on August * to go to Tulsa my con*********** my name is Paige Burke. I got a tag from Sandusky with the numbers on it was FF ****** the bag is a zipper bag camouflage green Wi the letters NRA written on it . When I got to Indianapolis we change bus i took my bag and got on the new bug going to st Louis ,while on the bus a lady from Indianapolis came on the bus and stated that they will take bags off the bus with no tags ,I got up and look to see if they might have taken my bag off the bus and at the time I look there was only * bags that they had taken off so I went and sit back down and waited for the bus driver we left and headed to st Louis , when I got to st Louis my bag and a couple people bag was not on the bus so I told the bus driver and he informed me to go to the ticket counter . I did and I told them that my bag was not under the bus and the last place was in Indianapolis when I gave them to put under the bus so she gave me the number to call and they will tell me they don't have my bag . So now am without my bag all my keys for my cars , I don't have spear keys I bin calling them almost every day and still nothing so can you please have them review the cameras and see what happened to my bag, if you can that day I had on a long pink skirt. When I call they have been given me the run around to the point of me wanting to call my lawyer . Please all I want is the return of my bag . Thank you in advance for looking into this matter.

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Customer service issue
Reported by GetHuman1035999
Aug 25th, 2018 - 4 years ago
Seen by 12 customers so far
Similar issue to 1486 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone


GetHuman1035999 started working on this issue
Aug 25th, 2018 6:20pm
GetHuman1035999 indicated the issue is not fixed yet.
Aug 25th, 2018 8:53pm
GetHuman1035999 indicated the issue is not fixed yet.
Aug 28th, 2018 9:56pm
GetHuman1035999 indicated the issue is not fixed yet.
Aug 28th, 2018 9:57pm