The New York City Port Authority Greyhound bus terminals are in utter disaster. The lin...

GetHuman1033319's customer service issue with Greyhound from August 2018

1477 similar
0 following
Help with my Greyhound issue
First: share to improve GetHuman1033319's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1033319 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1033319 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1033319's own words
The New York City Port Authority Greyhound bus terminals are in utter disaster. The lines for Atlantic City had people cutting, after a manager started a new line nearby the gate totally oblivious to the **** person line already standing and waiting. When the lines “merged” the longer line who all had earlier bus times and had been waiting **-** minutes past departure times already was directed to go behind the other second line of people with the current time (not delayed and standing in line as long). I’m bewildered and beyond annoyed. And look forward to sharing videos of your greyhound employees yelling at folks all across social media. It literally looked like the apocalypse down there. **For such a well established brand, I’d expect more. I’d appreciate a full refund and please please organize your NYC transports as is such a large business of yours.**Would appreciate a response.**Best!*Jessica
GetHuman1033319 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman1033319 fixed the problem
We are waiting for GetHuman1033319 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Greyhound email you?
This email address isn't valid
Follow this issue
See how GetHuman1033319 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1033319
Aug 24th, 2018 - 4 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 3 customers so far
Similar issue to 1477 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1033319 started working on this issue
Aug 24th 9:36pm