I rode greyhound from hinesville to jacksonville while i was in jacksonville i was told...

GetHuman1027888's customer service issue with Greyhound from August 2018

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The issue in GetHuman1027888's own words
I rode greyhound from hinesville to jacksonville while i was in jacksonville i was told i had a ** hr layover unless i paid **$ to change the time to a sooner departure then as i was checking my bags in the charge was more money then i had on me although i wasnt charged anything prior to arriving i tried to pay over the phone with a friends credit card but was told that wasnt acceptable. I was forced to leave my * suitcases behind at the bus station where a security guard employee of greyhound gave me her phone number and assured me she would keep my luggage safe my question to u is can my bags be paid for to you and shipped on a bus to my destination loaded onto the bus by that security guard
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Greyhound

Customer service issue
Reported by GetHuman1027888
Aug 23rd, 2018 - 4 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 6 customers so far
Similar issue to 1457 others
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman1027888 started working on this issue
Aug 23rd 4:40pm
GetHuman1027888 shared this issue with your circles on Google+
Aug 24th 9:34pm