Long story short on Sunday August **th I was getting a bus back home to Syracuse from N...
GetHuman1020709's customer service issue with Greyhound from August 2018
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1020709's own words
Long story short on Sunday August **th I was getting a bus back home to Syracuse from NYC and the bus was suppose to arrive at **:**am and showed up an hour late and then while on the bus we broke down in Pa and was stuck in Mt.Poconos plaza. The driver got a service truck to try and fix the bus but it didn’t work and I was stuck in the Poconos for about * hours until another bus arrived at *pm and I didn’t get back home until **:**am. I was highly upset and I feel like the driver was very unprepared plus on top of that he wasn’t even driving a Greyhound bus. This isn’t the first time this has happened to me either and I’m really hoping that something can be done about this situation!
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