I am writing to address the fact that I purchased a ticket for a *:**am bus leaving sou...
GetHuman993751's customer service issue with Greyhound from August 2018
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The issue in GetHuman993751's own words
I am writing to address the fact that I purchased a ticket for a *:**am bus leaving south station to New York on the morning of August **. The bus arrived late due to a delay in New York. It is currently *:** am and the bus has yet to be loaded. For ** minutes no one came to tell us waiting for the bus why we were waiting. When I inquired about what the hold up was, the bag handler told me that the driver was eating and “taking his time.” I’m not sure what can be done about this, whether I can be comped for my ride, however this delay has caused me to have to rush to the airport in order to be able to board my flight on time. This is extremely inconsiderate for all of be people riding the bus.
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