My friend want to change my ticget time and we called to greyhound call center to chang...

GetHuman-airadas's customer service issue with Greyhound from August 2018

Help with my Greyhound issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-airadas's own words
My friend want to change my ticget time and we called to greyhound call center to change the time. He ask us want to use credit card that we bought ticket right? I said yes!*But my friends card was declined then i use my card and he said declined too*We try so many time but can’t use that . So he ask me to change at station then we go to station and we already change and pay **$at station.*But i just found that my money was deducted from my account **$ *time*And my friend account *time (amont***$)*I called to call center again and they said money will back in** hr but now *day paased. I didn’t get any monty back*(Confirmation number :*********Name:ploypailin kittisopa)
GetHuman-airadas did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-airadas fixed the problem
We are waiting for GetHuman-airadas to fix the problem and share the solution with the rest of us customers.
Please help with my Greyhound issue
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Greyhound email you?
This email address isn't valid

Greyhound

Customer service issue
Reported by GetHuman-airadas
Aug 12th, 2018 - 7 mons ago
I have an issue with Greyhound too
Fixed
Seen by 9 customers so far
Similar issue to 1291 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-airadas started working on this issue
Aug 12th, 2018 7:35pm
GetHuman-airadas indicated the issue is not fixed yet.
Aug 12th, 2018 8:36pm
GetHuman-airadas indicated the issue is not fixed yet.
Aug 12th, 2018 8:55pm
GetHuman-airadas indicated the issue is not fixed yet.
Aug 12th, 2018 8:56pm
GetHuman-airadas indicated the issue is not fixed yet.
Aug 13th, 2018 12:17am
GetHuman-airadas indicated the issue is not fixed yet.
Aug 13th, 2018 3:44am
GetHuman-airadas indicated the issue is not fixed yet.
Aug 23rd, 2018 5:38am
GetHuman-airadas indicated the issue is not fixed yet.
Aug 23rd, 2018 5:38am