I'm delayed for the second time in one day. I'm offered a cold cement floor and no wate...

GetHuman-drglenn's customer service issue with Greyhound from August 2018

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The issue in GetHuman-drglenn's own words
I'm delayed for the second time in one day. I'm offered a cold cement floor and no water source or safety. I deserve a hotel room. This was entirely preventable, and Greyhound's fault. The driver ran out of hours is not an excuse. I will miss the event for which I am traveling. I deserve a full refund, and compensation for being held with no food or water. This is actually elder abuse, neglecting responsibility to an elder in your care.
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Greyhound

Customer service issue
Reported by GetHuman-drglenn
Aug 9th, 2018 - 7 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-drglenn started working on this issue
Aug 9th, 2018 9:56am
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Aug 9th, 2018 9:56am