On sunday July ** I lefted my house to caught the bus in Dumas going to denver bus num...

GetHuman-clydeway's customer service issue with Greyhound from July 2018

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The issue in GetHuman-clydeway's own words
On sunday July ** I lefted my house to caught the bus in Dumas going to denver bus number is**** at *** am in the morning but I finally got on the phone to call where the bus was they would not tell me and they said I would have to call ** hours later to find out, they finally gave me a number for a refund ******. Finally the bus arrive at *** that is * hours later so I got on the bus and no air conditioning all the way from Dumas to denver which turn in to be a * hours trip. I got off and when to eat in the denver bus terminal and the security officer said I couldn't move the chair and I said I needed to charge my phone and eat at the terminal because I am a diebet, high sugar and blood pressure, and then I couldn't use the restroom because spray the restroom so yes I want a refund.
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Customer service issue
Reported by GetHuman-clydeway
Jul 24th, 2018 - 10 mons ago
I have an issue with Greyhound too
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone
GetHuman-clydeway started working on this issue
Jul 24th, 2018 3:02pm
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Jul 24th, 2018 3:03pm
GetHuman-clydeway indicated the issue is not fixed yet.
Jul 25th, 2018 4:14pm