I purchased tickets for my sons to go to California. My father was just given *-* weeks...
GetHuman-mrsburk's customer service issue with Greyhound from July 2018
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The issue in GetHuman-mrsburk's own words
I purchased tickets for my sons to go to California. My father was just given *-* weeks to live. I call to ask for a refund as they want to be here with him. They refused and told me they could only change the date. Did I know when he could possibly pass away so they could change it!!! Are you serious. I want my money back now. We travel with Greyhound all the time but will no longer do so. This is outrageous!!
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