Ticket * ******** phone * ***-***-****, name ***-***-*****I booked a bus trip today (Ju...

GetHuman-mabdool's customer service issue with Greyhound from July 2018

2 views
 | 
854 similar
 | 
0 following
Help with my Greyhound issue
First: share to improve GetHuman-mabdool's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mabdool to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mabdool may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-mabdool's own words
Ticket * ******** phone * ***-***-****, name ***-***-*****I booked a bus trip today (July *:****) aroud **:**am, via phone the phone number I called was from the Canadian wedsite ! The CSR DID NOT say it a American number or I will be billed is USD! As I was speaking with him I got my email from bank that my charges is $**.** CDN, I told as we were I don’t want this ticket it’s too expensive and I can buy at the bus station in Canada cheaper! This name is Carlos ID* ****! Spoke will several other and got the running around, cal this number call that number! Fast forward asked to speak with a supervisor -Romero ID **** ( I am very upset and heated by now) suddenly now they can find my recording of the call I made, and to call back in * hours???? You find my now, but you going to find in * hour? The so called, last option is to now tell me the ticket is now “NON REFUNDABLE”! I called that BS as I was never told it’s non refundable ! THIS IS UNACCEPTABLE !! I need my refund and I will NEVER EVER TRAVEL WITH GREYHOUND AGAIN,
GetHuman-mabdool did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-mabdool fixed the problem
We are waiting for GetHuman-mabdool to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mabdool fixes it.
This email address isn't valid

Greyhound

Customer service issue
Reported by GetHuman-mabdool
Jul 2nd, 2018 - 10 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 2 customers so far
Similar issue to 854 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mabdool started working on this issue
Jul 2nd, 2018 5:31pm