Ticket * ******** phone * ***-***-****, name ***-***-*****I booked a bus trip today (Ju...
GetHuman-mabdool's customer service issue with Greyhound from July 2018
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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-mabdool's own words
Ticket * ******** phone * ***-***-****, name ***-***-*****I booked a bus trip today (July *:****) aroud **:**am, via phone the phone number I called was from the Canadian wedsite ! The CSR DID NOT say it a American number or I will be billed is USD! As I was speaking with him I got my email from bank that my charges is $**.** CDN, I told as we were I don’t want this ticket it’s too expensive and I can buy at the bus station in Canada cheaper! This name is Carlos ID* ****! Spoke will several other and got the running around, cal this number call that number! Fast forward asked to speak with a supervisor -Romero ID **** ( I am very upset and heated by now) suddenly now they can find my recording of the call I made, and to call back in * hours???? You find my now, but you going to find in * hour? The so called, last option is to now tell me the ticket is now “NON REFUNDABLE”! I called that BS as I was never told it’s non refundable ! THIS IS UNACCEPTABLE !! I need my refund and I will NEVER EVER TRAVEL WITH GREYHOUND AGAIN,
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