Hi my name is Logan Ciaraldi and I've already wrote about my issue on june **th ****. M...

GetHuman-loganant's customer service issue with Greyhound from July 2018

Help with my Greyhound issue
The issue in GetHuman-loganant's own words
I've emailed the woman today she said she sent the issue down to the credit dept. So they can refund my debit card. Then emailed me back sayi g that the credit dept put the money on my card. It is still not on my card. Problem not fixed ... Hi my name is Logan Ciaraldi and I've already wrote about my issue on june **th ****. My story is slready with Get human and my confirmation *****. I was told to call a woman by the name Freda Walker when i first talk to her she said when I buy my second greyhound ticket to email her the confirmation number and she will put the money back on my debit card. We'll I bought another ticket yesterday and I've called and left * messages at that number and she still hasn't called me back. I don't know what to do. I feel like this was just a scam.
GetHuman-loganant did not yet indicate what Greyhound should do to make this right.
Yes I've been in touch with get human every step of what I'm doing and you people don't seem to be getting my messages and it's totally frustrating me. When the money is on my card i will let you know. Thank you. Logan Ciaraldi
I have an issue with Greyhound too
How GetHuman-loganant fixed the problem
I emailed Dave Leach which i think was the CEO. He transferred my call to a woman who just called me and put the money back on my debit card this morning ******. Thank you.
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Greyhound

Customer service issue
Reported by GetHuman-loganant
Jul 2nd, 2018 - 10 mons ago
I have an issue with Greyhound too
Fixed
Seen by 13 customers so far
Similar issue to 851 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-loganant started working on this issue
Jul 2nd, 2018 1:25pm
GetHuman-loganant shared this issue with your circles on Google+
Jul 2nd, 2018 1:26pm
GetHuman-loganant confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 2:30pm
GetHuman-loganant confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 2:42pm
GetHuman-loganant indicated the issue is not fixed yet.
Jul 5th, 2018 2:30pm
GetHuman-loganant indicated the issue is not fixed yet.
Jul 5th, 2018 2:44pm
GetHuman-loganant shared this issue with your circles on Google+
Jul 5th, 2018 2:44pm
GetHuman-loganant indicated the issue is not fixed yet.
Jul 5th, 2018 10:02pm
GetHuman-loganant indicated the issue is not fixed yet.
Jul 5th, 2018 10:03pm
GetHuman-loganant indicated the issue is not fixed yet.
Jul 5th, 2018 10:12pm
GetHuman-loganant confirmed the issue is fixed. Hooray!
Jul 7th, 2018 2:03pm
GetHuman-loganant shared this issue with your circles on Google+
Jul 7th, 2018 2:04pm
GetHuman-loganant indicated the issue is not fixed yet.
Jul 7th, 2018 4:09pm