Hi my name is Logan Ciaraldi and I've already wrote about my issue on june **th ****. M...
GetHuman-loganant's customer service issue with Greyhound from July 2018
Help with my Greyhound issue
The issue in GetHuman-loganant's own words
I've emailed the woman today she said she sent the issue down to the credit dept. So they can refund my debit card. Then emailed me back sayi g that the credit dept put the money on my card. It is still not on my card. Problem not fixed ... Hi my name is Logan Ciaraldi and I've already wrote about my issue on june **th ****. My story is slready with Get human and my confirmation *****. I was told to call a woman by the name Freda Walker when i first talk to her she said when I buy my second greyhound ticket to email her the confirmation number and she will put the money back on my debit card. We'll I bought another ticket yesterday and I've called and left * messages at that number and she still hasn't called me back. I don't know what to do. I feel like this was just a scam.
GetHuman-loganant did not yet indicate what Greyhound should do to make this right.
Yes I've been in touch with get human every step of what I'm doing and you people don't seem to be getting my messages and it's totally frustrating me. When the money is on my card i will let you know. Thank you. Logan Ciaraldi
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How GetHuman-loganant fixed the problem
I emailed Dave Leach which i think was the CEO. He transferred my call to a woman who just called me and put the money back on my debit card this morning ******. Thank you.
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