I called to inquire why each agent gave me a different price for a fare.one agent who c...

GetHuman784990's customer service issue with Greyhound from June 2018

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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman784990's own words
I called to inquire why each agent gave me a different price for a fare.one agent who could not give me an answer hung up on me when I ask to speak to a suppervisor. I called back and another agent bb the name of Marge out of Texas I ask her the same question she kept say that she did not understand what I was saying I ask to speak to the corpret manager she said that she was going to get me the manager. I said to her don't hang up on me she put me on hold for * hours never came back to the phone so I finally hung up. I need corpoat to please contact me to give me some answer. I want to travel gray would but I need to know the real price of the fare to were I want to go. My destination is from Philadelphia Pa to Columbus Ohio round trip. Please contact me please my phone number is***-***-**** the name is pastor Charlene Baxter.
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Customer service issue
Reported by GetHuman784990
Jun 14th, 2018 - 9 mons ago
I have an issue with Greyhound too
Seen by 5 customers so far
Similar issue to 636 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone
GetHuman784990 started working on this issue
Jun 14th, 2018 7:10pm
GetHuman784990 indicated the issue is not fixed yet.
Jun 14th, 2018 9:00pm