I booked a ticket one way from hou.tx to lou.ky ******.paid with debit card.departure o...

GetHuman764234's customer service issue with Greyhound from June 2018

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The issue in GetHuman764234's own words
I booked a ticket one way from hou.tx to lou.ky ******.paid with debit card.departure on****** *:** pm.iam a disabled man in a weelchair and made sure to ask for a bus with a chair lift.got to houston bus terminal at *:**pm. ****** got my pre payed ticket with no problem.time to bord bus thay have no busses with a lift till ****** dept.*:**.i arrived at hou.bus terminal and checket in around ***am ******.*Im sorry but im not going to take the time to type all the details of what amounts to be a disabled man "abuse mentality and physically".not to mention being extorted(can't think of a better word that describes what happened than expected)and now more of the same with the run around im getting.will some one PLEASE just call me i want to speak to a person.PLEASE.*RICKY J. DENNISON.PHONE NUMBER.*** *******.*thank you.Ricky Dennison.
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Greyhound

Customer service issue
Reported by GetHuman764234
Jun 8th, 2018 - a yr ago
I have an issue with Greyhound too
Fixed
Seen by 2 customers so far
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman764234 started working on this issue
Jun 8th, 2018 7:13pm
GetHuman764234 indicated the issue is not fixed yet.
Jun 8th, 2018 10:15pm