I booked a ticket one way from hou.tx to lou.ky ******.paid with debit card.departure o...

GetHuman764234's customer service issue with Greyhound from June 2018

284 similar
0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman764234 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman764234's own words
I booked a ticket one way from hou.tx to lou.ky ******.paid with debit card.departure on****** *:** pm.iam a disabled man in a weelchair and made sure to ask for a bus with a chair lift.got to houston bus terminal at *:**pm. ****** got my pre payed ticket with no problem.time to bord bus thay have no busses with a lift till ****** dept.*:**.i arrived at hou.bus terminal and checket in around ***am ******.*Im sorry but im not going to take the time to type all the details of what amounts to be a disabled man "abuse mentality and physically".not to mention being extorted(can't think of a better word that describes what happened than expected)and now more of the same with the run around im getting.will some one PLEASE just call me i want to speak to a person.PLEASE.*RICKY J. DENNISON.PHONE NUMBER.*** *******.*thank you.Ricky Dennison.
GetHuman764234 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman764234 fixed the problem
We are waiting for GetHuman764234 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman764234 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman764234
Jun 8th, 2018 - a yr ago
I have an issue with Greyhound too
Seen by 2 customers so far
Similar issue to 284 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone
GetHuman764234 started working on this issue
Jun 8th, 2018 7:13pm
GetHuman764234 indicated the issue is not fixed yet.
Jun 8th, 2018 10:15pm