I bought a bus ticket for someone who had to cancel their trip. I bought a flexible tic...

GetHuman755294's customer service issue with Greyhound from June 2018

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Help with my Greyhound issue
Before contacting them, items GetHuman755294 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
GetHuman755294's next move: have a Greyhound rep call.
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The issue and preferred resolution, in GetHuman755294's own words:
I bought a bus ticket for someone who had to cancel their trip. I bought a flexible ticket just in case this happened so I could get a refund. However, I've never done this before so can someone please help me cancel my ticket and help me get my refund I would appreciate it so much. I'm lost.
I trust that Greyhound will make this right and come up with a resolution that is fair.
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Greyhound

Customer service issue
Reported by GetHuman755294
Jun 6th, 2018 - 2 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 8 customers so far
Similar issue to 329 others
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Timeline
GetHuman755294 started working on this issue
Jun 6th 7:10am