On******* Tuesday..I left Wilmington Delaware **:** am going to Jacksonville FL....only...
GetHuman712048's customer service issue with Greyhound from May 2018
Help with my Greyhound issue
Did we steer you to the right help?
Waiting to see if GetHuman712048 got the right customer help using our suggestion.
Before contacting them, items GetHuman712048 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman712048's own words
On******* Tuesday..I left Wilmington Delaware **:** am going to Jacksonville FL....only one transfer..in Richmond VA.*I put my tall luggage outside the ioen door for luggage..got on the bus..*When we arrived in VA. My luggage was not in..*This is my second writing..today is Saturday and I still have not received my luggage... please know my medicine is in there...I had to go to the dr.because of this.*On**** I spoke to Gail the supervisor in Delaware..she said my suitcase is there..she was putting it on the bus and I should get it the next day.. I've been to the terminal where I live.... Jacksonville FL..still no luggage...*I've called every number possible..to no avail..*I want my luggage...I want to be compensated for this terrible service I've received..*Frances shell*(***) ***-****..*No one has called me from this site either..*Thank you.
GetHuman712048 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman712048 fixed the problem
We are waiting for GetHuman712048 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.