I left Wilmington Delaware on Tuesday **:**am bus. To go to Jacksonville FL....I was bo...

GetHuman712048's customer service issue with Greyhound from May 2018

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The issue in GetHuman712048's own words
I left Wilmington Delaware on Tuesday **:**am bus. To go to Jacksonville FL....I was border**.....I put my very big suitcase exactly in front of bus cargo with the rest..*The bus arrived in VA..my only change... no luggage*I inquired.. arrived in Jacksonville FL *:**am no luggage...upon my arrival I reported the incident and was informed they would call me when it arrives..*I called back to Delaware...Ms. Gail supv stated she had it there.. Wednesday...today she is putting it on the bus with extra notations so that I will receive it on Thursday *:** pm...I kindly thanked her..**. This is the second time in Delaware... only Delaware this has happened to me...**. I am requesting compensation for undue stress.. I'm elderly with a bad knee under medical care...**. One of your employees was angry a car was parked in bus zone...he began yelling.." get that ****** car out of her and continued obsenities... I informed Ms. Gail today because I as well as others were in fear..*I will be awaiting your expedient response.. Respectfully, Ms. Shell*(***) ***-****
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Greyhound

Customer service issue
Reported by GetHuman712048
May 23rd, 2018 - 6 mons ago
I have an issue with Greyhound too
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Seen by 4 customers so far
Similar issue to 440 others
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman712048 started working on this issue
May 23rd 7:15pm