I left Wilmington Delaware on Tuesday **:**am bus. To go to Jacksonville FL....I was bo...
GetHuman712048's customer service issue with Greyhound from May 2018
Help with my Greyhound issue
First: share to improve GetHuman712048's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman712048 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman712048's own words
I left Wilmington Delaware on Tuesday **:**am bus. To go to Jacksonville FL....I was border**.....I put my very big suitcase exactly in front of bus cargo with the rest..*The bus arrived in VA..my only change... no luggage*I inquired.. arrived in Jacksonville FL *:**am no luggage...upon my arrival I reported the incident and was informed they would call me when it arrives..*I called back to Delaware...Ms. Gail supv stated she had it there.. Wednesday...today she is putting it on the bus with extra notations so that I will receive it on Thursday *:** pm...I kindly thanked her..**. This is the second time in Delaware... only Delaware this has happened to me...**. I am requesting compensation for undue stress.. I'm elderly with a bad knee under medical care...**. One of your employees was angry a car was parked in bus zone...he began yelling.." get that ****** car out of her and continued obsenities... I informed Ms. Gail today because I as well as others were in fear..*I will be awaiting your expedient response.. Respectfully, Ms. Shell*(***) ***-****
GetHuman712048 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman712048 fixed the problem
We are waiting for GetHuman712048 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.