I booked a trip to New York from Greensboro, NC *:** pm departure May **,**** with an a...

GetHuman708925's customer service issue with Greyhound from May 2018

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I booked a trip to New York from Greensboro, NC *:** pm departure May **,**** with an arrival time of *:** am New York, didn't arrive until *:** am May **,****. First layover *:** (Raleigh N,C) that extended until *:** pm. Richmond Va. arrived at **:** pm departed *:** am for second leg trip of to NYC.*I was scheduled to meet with my Attorney at *:** am on May **, **** for deposition in the borough of Queens. These unnecessary and unplanned delays significantly altered my scheduled plans per my booking plans via Greyhound Bus line. Customer Service representatives (Richmond Va.) did a poor job of vacillating answers to questions about the delays and expectations of new departure time.*It is my plans to return to Greensboro, NC on May **, ****, what I would like greyhound to do is comp my return trip to Greensboro N.C. otherwise I would be forced to use another transportation company. Overall I'm totally exhausted and fatigued and demonstrated poor mental acuity and sharpness during my deposition proceedings with five Attorneys.
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Customer service issue
Reported by GetHuman708925
May 22nd, 2018 - 8 mons ago
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone
GetHuman708925 started working on this issue
May 22nd, 2018 7:33pm
GetHuman708925 confirmed the issue is fixed. Hooray!
May 26th, 2018 4:13am