I booked a trip to New York from Greensboro, NC *:** pm departure May **,**** with an a...

GetHuman708925's customer service issue with Greyhound from May 2018

5 views
 | 
526 similar
 | 
0 following
Help with my Greyhound issue
How did GetHuman708925 do it?
Waiting to hear how GetHuman708925 fixed the problem to share with other customers.
The issue in GetHuman708925's own words
I booked a trip to New York from Greensboro, NC *:** pm departure May **,**** with an arrival time of *:** am New York, didn't arrive until *:** am May **,****. First layover *:** (Raleigh N,C) that extended until *:** pm. Richmond Va. arrived at **:** pm departed *:** am for second leg trip of to NYC.*I was scheduled to meet with my Attorney at *:** am on May **, **** for deposition in the borough of Queens. These unnecessary and unplanned delays significantly altered my scheduled plans per my booking plans via Greyhound Bus line. Customer Service representatives (Richmond Va.) did a poor job of vacillating answers to questions about the delays and expectations of new departure time.*It is my plans to return to Greensboro, NC on May **, ****, what I would like greyhound to do is comp my return trip to Greensboro N.C. otherwise I would be forced to use another transportation company. Overall I'm totally exhausted and fatigued and demonstrated poor mental acuity and sharpness during my deposition proceedings with five Attorneys.
GetHuman708925 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman708925 fixed the problem
We are waiting for GetHuman708925 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Greyhound email you?
This email address isn't valid
Follow this issue
See how GetHuman708925 fixes it.
This email address isn't valid

Greyhound

Customer service issue
Reported by GetHuman708925
May 22nd, 2018 - 6 mons ago
I have an issue with Greyhound too
Fixed
Seen by 5 customers so far
Similar issue to 526 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman708925 started working on this issue
May 22nd 7:33pm
GetHuman708925 confirmed the issue is fixed. Hooray!
May 26th 4:13am