Well i had lost luggage when i came to hartsford connecticut they couldnt find my bag s...

GetHuman682825's customer service issue with Greyhound from May 2018

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The issue in GetHuman682825's own words
Well i had lost luggage when i came to hartsford connecticut they couldnt find my bag sothey refunded me a xheck to my old address which is ** montville street hartsford connecticut ***** and since then i have relocated and i call thursday and the agent told me ro call back to see was my profile updated she said i would get an email and letter but i have not recieved either. So im just calling to see will my check be redirected to me this has been such a stress and it been really hard for me since my luggage has been lost all my working supplies computer etc can u pkease help and one more thing they have giving me a claim number but i lost the old one so she gave me a new one and its****** please help
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Greyhound

Customer service issue
Reported by GetHuman682825
May 14th, 2018 - 10 mons ago
I have an issue with Greyhound too
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Seen by 2 customers so far
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman682825 started working on this issue
May 14th, 2018 4:20pm