I'm trying to get with a Daniel E at ***-***-****. He has been working with Barbara an...

GetHuman-luannwi's customer service issue with GreenSky from October 2020

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The issue in GetHuman-luannwi's own words
I'm trying to get with a Daniel E at ***-***-****. He has been working with Barbara and Randy Naylor on loan acct*****************. They paid $**,***.** but your bank ran it for only $*,***.**. We have sent the correction to the FED but need you to do the encoding error adjustment ticket to them so that the money can get to you and applied to their loan. Please let me know if you have any questions and when you have received the funds so that we can close out our ticket on this matter. My phone number is ***-***-**** and my name is LuAnn Wilkerson, assistant branch manager of First Financial Bank in North Vernon, IN. The check number was ***** if you need to know that to look up an image. I look forward in hearing back to you so that I can inform our customer that you have received the full amount now.**Thank you for your help,**LuAnn Wilkerson

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GreenSky

Customer service issue
Reported by GetHuman-luannwi
Oct 26th, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 28 others
0 customers following this

Timeline

GetHuman-luannwi started working on this issue
Oct 26th, 2020 2:44pm